Shipping policy
📦 Shipping Policy – NuvioItalia
Welcome to NuvioItalia! We strive to deliver your orders quickly and safely. Below is our shipping policy, designed to give you full transparency about shipping times, costs, and responsibilities.
🚚 1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Processing does not include weekends or public holidays.
- Please note: during high-demand periods or promotions, processing may take longer.
🌍 2. Shipping Methods & Estimated Delivery
We ship worldwide using trusted carriers. Delivery times vary depending on your location:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Europe | 7–15 business days | 3–7 business days |
| North America | 10–20 business days | 5–10 business days |
| Other International | 15–30 business days | 7–15 business days |
⚠️ Delivery times are estimates only and are not guaranteed. Customs processing, local postal delays, and other factors may affect delivery.
💰 3. Shipping Costs
- Shipping costs are calculated at checkout based on weight, destination, and shipping method.
- Occasionally, promotional offers may include free shipping.
- Customers are responsible for any customs duties, taxes, or import fees that may apply.
🔗 4. Tracking Your Order
- Once your order is shipped, a tracking number will be emailed to you.
- Please allow 24–48 hours for tracking updates to appear.
- If your tracking shows no updates after a few days, contact us at 📧 info@nuvioitalia.com.
⚠️ 5. Lost or Damaged Packages
- NuvioItalia is not responsible for delays or lost packages once the order is shipped.
- If your package is lost, damaged, or incorrect, please contact us immediately. We will work with the supplier or carrier to resolve the issue.
🔄 6. Multiple Items / Split Shipping
- Orders containing multiple items may ship separately.
- You will receive a tracking number for each shipment.
🕒 7. Important Notes
- We recommend providing a complete and accurate shipping address to avoid delays.
- Some regions may experience longer delivery times due to customs or local regulations.
- Shipping times for dropshipping items from international suppliers may be longer than local shipping.
📞 8. Contact
If you have questions about shipping, delivery times, or tracking, please contact us at:
📧 info@nuvioitalia.com
NuvioItalia
[Via Istria 16, 84091 Battipaglia Salerno, Italy]